How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order. We're doing our best to deliver it promptly for you.

How to track my order?

Please track your order at our Tracking page https://17track.net/en

Do you ship internationally?

Currently we only ship to the UK

I never got my order, what to do?

Please make sure you tracked your order from our Tracking page. Please email us with your order details to queenbeehc0@gmail.com and we will assist with a resolution.

Shipping is not valid to my location

Shipping is available to all addresses in the UK, please firstly check the format of your address.If this is correct there maybe an issue with the product you are purchasing, please do contact us at queenbeehc0@gmail.com and we will be able to fix this for you.

What is your return policy?

Please check our return/refund/exchange policy here.

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.

Frequently Asked Questions

FREE SHIPPING ON ORDERS OVER £35 - Explore our Christmas Gift Guide, click here

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Frequently Asked Questions

Country/region